FAQs
How can I place an order?
You can easily place an order by visiting our website at www.andiactive.com. Browse our collection, select the items you
want, and follow the simple steps to complete your purchase online.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and cash on delivery for customers in Lebanon.
Do you ship internationally?
Yes, we do! We offer international shipping to many countries worldwide. Shipping fees and delivery times may vary depending on your location. Please check our Shipping Policy for more details.
What is your return and exchange policy?
We want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange it within 30 days of receiving it. Please review our Return and Exchange Policy for detailed instructions.
How do I initiate a return?
You can initiate a return by contacting our customer support team at support@andiactive.com. Provide them with your order details, and they will guide you through the return process.
Please make sure to review our full Return and Exchange Policy for important information on eligibility, timelines, and any associated fees. We're here to ensure your return process is smooth and hassle-free.
How do I determine my size?
To find the perfect fit, please refer to our Size Guide on our website. It provides detailed measurements and guidelines to help you choose the right size for your activewear.
How do I measure?
Waist - Measure around the slimmest part of your waistline.
Hips - Measure around the widest part of your hips and buttocks while keeping your feet together.
Can I track my order?
Yes, you can! Once your order is shipped, you will receive a tracking number via email. You can use this number to track the status and location of your package.
How can I get in touch with your customer support?
You can reach our customer support team by emailing us at support@andiactive.com
We strive to respond to all inquiries promptly, typically within 24 hours.